Shipping policy

Shipping Policy

Last Updated: March 1, 2025

Thank you for shopping with Amtikiss Casuals! We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy below for details on processing times, shipping methods, and other important information.

Holiday Processing Times (December 2025)

  • Orders placed before 12 PM CST: Processed same business day
  • Orders placed after 12 PM CST: Processed next business day
  • Processing time: [Your typical timeframe, e.g., 1-2 business days]
  • Please note: December 25-26 are holidays and don't count as processing days

Estimated Delivery Times

  • US Domestic Standard: 3-5 business days after processing
  • US Domestic Express: 1-2 business days after processing
  • International: 6-12 business days after processing (may vary by destination)

Holiday Order Deadlines

  • For delivery by December 24: Order by December 20
  • For delivery by December 31: Order by December 24

Important Notes

  • Delivery times are estimates and may be affected by carrier delays during peak season
  • Tracking information will be sent once your order ships
  • Business days are Monday-Friday, excluding holidays

1. Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation.
  • If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email.

2. Shipping Methods & Delivery Times

We currently offer the following shipping options:

Domestic Shipping (United States)

  • Standard Shipping (USPS): Estimated delivery within 3-7 business days.
  • Expedited Shipping (USPS Priority Mail): Estimated delivery within 2-4 business days.

International Shipping

  • We ship internationally via UPS, as we believe it is the most cost-effective option for our customers.
  • Estimated delivery times vary by destination, typically ranging from 7-21 business days.
  • International shipments may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on the destination and selected shipping method.
  • Free shipping may be available for orders over a certain amount (if applicable, details will be provided at checkout).

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • Please allow up to 24 hours for tracking details to update.

5. Address Accuracy & Delivery Issues

  • Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If a package is returned due to an incorrect address, additional shipping fees may apply to reship the order.
  • We are not responsible for lost or stolen packages. If you encounter a delivery issue, please contact the shipping carrier directly.

6. Order Modifications & Cancellations

  • Orders can only be modified or canceled within 12 hours of purchase. After that, we may have already processed and shipped your order.
  • If you need to make changes to your order, please contact us at support@amtikisscasuals.com as soon as possible.

7. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and items.
  • We will work with you to resolve the issue as quickly as possible.

8. Contact Us

For any shipping-related questions, feel free to reach out to our customer support team at support@amtikisscasuals.com.

We appreciate your trust in Amtikiss Casuals and look forward to serving you!