Refund policy

Returns & Exchanges

 

At Amtikiss Casuals, your comfort and confidence matter to us.

We accept returns within 14 days of delivery for eligible items.

To qualify for a return:

  • Items must be unworn and unused
  • No scratches or signs of wear
  • Must be returned in original packaging
  • All tags (if included) must remain attached

Once your return is received and inspected, we will notify you regarding approval.

Refund Options

Approved returns may be refunded to:

  • Your original payment method OR
  • Store credit (your choice)

Shipping costs are non-refundable.

Non-Returnable Items

For hygiene and safety reasons, the following are final sale:

  • Worn items
  • Sale or discounted items
  • Custom or engraved pieces
  • Earrings that show signs of wear
  • Gift cards

Exchanges

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery so we can resolve it promptly.

How to Start a Return

Please email:

📩 support@amtikisscasuals.com

Include:

  • Order number
  • Reason for return
  • Photos (if applicable)

We proudly stand behind the quality of our 925 sterling silver pieces. If you ever experience a quality issue, please reach out — we are here to make it right.